Flexcube Analyst at Access Bank Plc

Full Time
  • Full Time
  • Lagos

Access Bank Plc

Access Bank Plc is a financial institution with presence in 9 countries in Africa and the United Kingdom and in all major cities in Nigeria. Also referred to as the Africa's Bank of Best Practice, Access Bank operates on a platform of strong ethics, governance and professionalism. We are recruiting to fill the position below:

Job Title: Flexcube Analyst

Location: Lagos

Job Roles

  • End of Day / Month / Year planning, Processing, and support;
  • Ensure a 24 X 7 High availability of the Core Banking Application
  • Proactively meet the support needs of Flexcube End Users
  • Provide support on Flexcube incidents resolution
  • Involve in enhancement on Flexcube

Functions and Responsibilities

  • Ensure system parameters are optimal to support daily Banking  operations
  • Flexcube Weblogic Application and ISO Servers monitoring
  • Ensure 99.9% availability of Flexcube to ensure that business needs are accurately achieved
  • Ensure Flexcube ssl certificate is always up-to-date
  • Provides End of Day support on Core Banking applicationsof Day/Month/Year planning, Processing, and support;
  • Provides 2nd Level user support for all Flexcube related incidents on service desk
  • Treat CRM cases timely, within SLA
  • Escalate Flexcube problems to Oracle OFSS and ensure resolution in adherence to Service Level Agreement
  • Provide End User Training and awareness.
  • Effectively undertake other tasks as assigned by the Team Lead, Core Banking Application Management

Job Requirements

  • BSc in STEM Course


  • Minimum of 2 to 4 years’ banking/financial services institution with experience in core banking operations and support


  • IT certification and other professional qualification

Skills / Competence:

  • Good knowledge and understanding of Flexcube
  • Proficient in SQL
  • In depth knowledge of production systems support, and operational procedures
  • Proficient in business application systems, System software, incident & problem management systems and office automation tools (e.g. Microsoft Office, etc)
  • Good Oral & Written communication skills
  • Initiative
  • Analytical Skills/ Problem solving
  • Self-Management
  • Interpersonal Skills
  • Organization and coordination

To apply for this job please visit www.accessbankplc.com.