Industry Solutions Specialist at Softcom Limited

Full Time


Softcom was established in 2007 with a mission to “connect people and businesses with meaningful innovation”. A technology company which aims to solve problems that will connect people and businesses to value that ultimately improves their lives. We want our products to enable inclusion and growth for people and businesses in Africa. We are recruiting to fill the position below:

Job Title: Industry Solutions Specialist

Location: Ikeja, Lagos


  • As an Industry Solutions Specialist, you’ll be a key member of the product and solutions team. In true startup fashion, this role encompasses several functions, and you must be comfortable wearing multiple hats.
  • Our Industry Solutions Specialists are technical experts responsible for designing solutions for our target industries by leveraging our tools, resources and partnerships.
  • You’ll also be involved in driving and managing the technical part of a sales engagement.
  • This is a fantastic opportunity to join our growing team at a very exciting time. With plans to continue scaling, we’re looking for an ambitious Industry Solutions Specialist to demonstrate Softcom’s offerings and tailor them to suit the specific needs for our target industries.
  • As the industry solution specialist, you will have a deep understanding of all Softcom’s products, handle tough objections, and lead successful evaluation cycles to gain solutions-fit consensus.


  • Design solutions for our target industries by developing a deep understanding of the common problems faced by the industry and leveraging our tools, resources and partnerships.
  • Partner with account managers and executives to drive complex, multi-stakeholder deal cycles across our target industries.
  • Building and maintaining trust with customers by leveraging client context to understand customer goals and create a value-based relationship.
  • Working closely with the sales team on account strategy and identifying additional opportunities in existing accounts.
  • Developing and delivering exceptional product and solution presentations and demonstrations.
  • Work with the Product, Design and Engineering teams to provide feedback from the field and represent the customer perspective with the goal of developing more robust and innovative products.
  • Identify and work with partners on product extensions and integrations designed to address identified customer and industry needs in order to ensure timely and cost-efficient delivery.


  • 4+ years of sales engineering or solution consulting experience in a SaaS organization.
  • Excellent written and verbal communication skills; a knack for delivering compelling presentations.
  • A consultative approach with solving your customer’s business challenges and have a track record of successfully overcoming technical and security objections.
  • Problem solving is in your DNA!
  • Familiarity with the enterprise SaaS ecosystem. Some fintech experience will help too.
  • Ability to thrive and adapt to a rapidly evolving market that will define the future of business growth.

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